Tangerang, February 12, 2026 – PT Garuda Daya Pratama Sejahtera (GDPS), a leading Business Process Outsourcing (BPO) company and member of the Garuda Indonesia Group, continues to demonstrate solid performance and sustainable growth by strengthening its core business fundamentals and strategically expanding its workforce presence in the global market.
GDPS has achieved impressive continuous growth from 2023 through 2025, bolstered by strong contributions from both Garuda Indonesia Group customers and non-group clients in sectors including Oil & Gas, Logistics, Engineering, Technology, FMCG, and others. In 2025, business performance showed growth of 24.61% compared to 2024 and 53.01% compared to 2023. This growth trajectory is projected to accelerate further in 2026.
In terms of workforce distribution and expansion, GDPS has grown its workforce by 44% over the past two years. Currently, GDPS manages 139 projects across 93 cities throughout Indonesia, while also operating more than two international projects in the United Arab Emirates (UAE) and Papua New Guinea (PNG).
Regarding customer portfolio management, GDPS continues to strengthen strategic partnerships across both aviation and non-aviation sectors. Improvements in service quality are reflected in a Customer Satisfaction Index (CSI) score of 3.97 and a Net Promoter Score (NPS) of 14.5, demonstrating increasingly strong customer satisfaction and loyalty.
As GDPS enters 2026, the company is accelerating its corporate strategy by expanding international operations through the placement of professional talent in global markets. This initiative represents a continuation of the consistent strengthening of its core business. The company is realizing this through strategic collaborations with partners in South Korea, Saudi Arabia, and India to optimize placements in highly specialized sectors requiring advanced competencies, certifications, and global standards.
Cornelis Radjawane, President Director of PT Garuda Daya Pratama Sejahtera, stated: “The growth GDPS has achieved is the result of the hard work and collaboration of all our team members and the support of our partners. Moving forward, we will continue to strengthen our core business, enhance the quality of our human resources, and expand our partnership reach, including at the international level.”
To enhance workforce quality, GDPS is implementing a comprehensive human capital development strategy. This approach has driven improvements in employee engagement, with measurable gains compared to 2025.
Looking ahead, GDPS aims not only for growth but for sustained transformation that strengthens its global competitiveness. With a solid business foundation, exceptional talent, and a commitment to quality and professional governance, GDPS is ready to take its next steps as a trusted strategic partner in delivering internationally-standard workforce solutions.
