Tangerang, January 26, 2025 - PT Garuda Daya Pratama Sejahtera (GDPS), a leading Business Process Outsourcing (BPO) company and part of the Garuda Indonesia Group, successfully recorded positive performance throughout 2024. Since its establishment in 2019, GDPS has served more than 100 customers with a total of 6,500 contract workers distributed across Indonesia.
“In 2024, GDPS successfully provided diverse services for customers from various industries. Not only in the aviation industry, but we also successfully provided support to the FMCG, logistics, transportation, automotive, and other industries,” stated Cornelis Radjawane, President Director of GDPS.
Since its inception, GDPS has demonstrated its ability to innovate and show agility. Proven by the fact that despite its relative youth, GDPS possesses strong nimbleness and adaptability to deliver high-quality services that meet the diverse needs of customers from various industries.
GDPS also provides solutions tailored to each customer’s specific requirements. Drawing on experience serving various industries, GDPS is capable of meeting the unique needs of each sector, thereby delivering services that are not only precisely targeted but also support each customer’s long-term business objectives.
Cornelis stated that as a company operating in the BPO field, GDPS’s primary focus is to provide high-quality services specifically designed to support smooth and efficient customer operations. By delivering appropriate and reliable solutions, GDPS aims to help customers manage various business processes, allowing them to concentrate on core business development and achieve optimal results.
“Managing more than 6,500 contract workers distributed across Indonesia certainly requires high managerial skills. However, with strong focus on human resource management, efficient processes, and technology utilization, we have successfully delivered outstanding results and achieved optimal business outcomes for every customer.”
2024 also became an important moment for GDPS as it successfully recorded business expansion into international markets. One achievement was deploying highly skilled workers abroad and establishing strategic partnerships with PNG Air, Papua New Guinea’s national airline.
Along with the various positive achievements accomplished in 2024, GDPS remains committed to continuous improvement and strengthening its capacity. In 2025, under the theme “Empowering Technology for Growth and Services Excellence,” GDPS will focus on enhancing financial performance and expanding business reach, particularly for highly skilled workers, to meet growing global market demand.
“We have designed many strategic programs for 2025 to deliver greater value to each of our customers. We will ensure every customer receives added value from GDPS. We are optimistic about facing various global market challenges, and with strong commitment, GDPS will continue to develop into a top leader in the BPO industry,” Cornelis concluded.
